Residence Inn by Marriott Playa del Carmen | Hotel in Playa del Carmen, Mexico

| 9.2 (1019 Reviews) |   Pet Friendly  1 Bathroom
Playacar Fase II Hotel | Residence Inn by Marriott Playa del Carmen

Hotel with Toiletries, Breakfast and Internet

Suburban hotel with free breakfast and airport shuttle service
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a poolside bar. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Housekeeping is available on request.
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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Retorno 50 Avenida Sur, Carretera 307, Playa del Carmen, 77717, Mexico

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Private bathroom
  • Shampoo
  • Hair dryer
  • Towels
  • Soap
  • Free toiletries
  • Shower
Bedroom
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Air conditioning
  • Bed sheets
  • Free rollaway beds
  • Desk chair
  • Connecting rooms available
  • Recycling
  • Water-efficient showers only
  • Separate sitting area
  • Soundproofing
  • Safe
  • Iron/ironing board
  • Free local calls
  • Phone
  • Laptop-friendly workspace
  • Energy-saving switches
  • LED light bulbs
Breakfast
  • 1 poolside bar
  • Free continental breakfast available daily 7:00 AM–10:00 AM
  • Dining room
  • Toaster
  • Cleaning supplies
  • Kitchen
  • Cookware/dishes/utensils
  • Coffee/tea maker
  • Refrigerator
  • Griddle
  • Dishwasher
  • Dining table
  • Microwave
  • Wet bar
  • Freezer
  • Stovetop
Parking
  • Airport shuttle on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 7:00 AM - 10:00 PM
Accessibility
  • Wheelchair-accessible registration desk
  • Lever door handles
  • Tile flooring in public areas
  • Area rugs in public areas
  • Wheelchair-accessible restaurant
  • Grab bar near toilet
  • Smooth flooring in room
  • Elevator
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchairs available on site
  • Shower grab bar height (inches): 24
  • 2 on-site accessible parking spaces
  • Pool access ramp on site
  • Stairway handrail height (inches): 24
  • Elevator door width (inches): 49
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Stair-free path to entrance
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Grab bar in shower
  • Braille signage
  • Height-adjustable showerhead
  • Wheelchair-accessible concierge desk
  • Front entrance ramp
  • Toilet grab bar height (inches): 24
  • Handrails in stairways
  • Area rugs in room
  • Phone accessibility kit
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
Activities
  • Adjacent to a golf course
  • Outlet shopping
  • Theme parks
  • Outdoor pool
  • 24-hour fitness center
Entertainment
  • 55-inch flat-screen TV
  • Cable channels
General
  • Computer station
  • Conference center
  • Meeting room
  • 24-hour business center
  • Elevator
  • Reception hall
  • Grocery/convenience store
  • ATM/banking services
  • English
  • Spanish
  • At least 80% lighting from LEDs
  • TV in lobby
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Vegetarian dining options
  • Communal living room
  • Vegan dining options
  • Double-glazed windows
  • Rooftop garden
  • Smoke-free property
  • No plastic coffee stirrers
Guest Services
  • Free cribs/infant beds
  • Full-sized refrigerator
  • Kitchen
  • Separate dining area
  • Soundproofed rooms
  • Grocery/convenience store
  • Outdoor pool
  • Dining table
  • Microwave
  • Free rollaway/extra beds
  • Laundry facilities
  • Free grocery shopping service
  • Housekeeping (on request)
  • Golf clubhouse
  • Change of towels (on request)
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Change of bedsheets (on request)
  • Wedding services
  • 24-hour front desk
  • Laundry facilities
Internet
  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi
Outdoors
  • Rooftop terrace
  • Outdoor furniture
  • Pool umbrellas
  • Pool sun loungers

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. free rollaway/extra beds! free cribs (infant beds)!
Payment Policy
Pet deposit: usd 50 per stay pet fee: usd 50 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of usd 50 per pet, per stay, plus a deposit of usd 50 per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges long-term renters welcome noise-free guestrooms cannot be guaranteed safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

ANAHI
Sep 25, 2025 01:59:07 AM
Review Score:   10
Summary: Excelente
See All Reviews

Room Arrangement

Room Info Facilities
Studio, 1 King Bed, Non Smoking
Room Size: 442 square feet m2
1 King Bed
Studio, 1 King Bed, Non Smoking

General

Doorway wheelchair width (centimeters) - 140, Wheelchair-width doorways, Accessible vanity height (inches) - 24, Ping - 12, Accessible vanity height (centimeters) - 61, Wheelchair accessible, Extra bed count 1, Square feet - 442, Number of bathrooms - 1, Lowered electrical outlets in bathroom, Doorway wheelchair width (inches) - 55, Square meters - 41.06, Desk, Wheelchair-accessible bathroom vanity, Courtyard view, Roll-in shower width (inches) - 24, Roll-in shower width (centimeters) - 61, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)
Room Size: 712 square feet m2
2 Double Beds
Suite, 2 Bedrooms, Non Smoking, Golf View (Balcony)

General

Square feet - 712, Shared accommodation, Number of bedrooms - 2, Sofa bed, Ping - 20, Extra bed count 2, Number of bathrooms - 1, Square meters - 66.15, Kitchen island, Balcony, Golf view, Oven, Bed count minimum 2, Bed count maximum 2
Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)
Room Size: 545 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Non Smoking, Garden View (Balcony)

General

Square feet - 545, Square meters - 50.67, Ping - 15, Balcony, Golf view, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)
Room Size: 445 square feet m2
2 King Bed and Double Sofa Bed
Studio, 1 King Bed with Sofa bed, Non Smoking, Garden View (Balcony)

General

Square feet - 445, Square meters - 41.37, Desk, Sofa bed, Ping - 13, Balcony, Golf view, Bed count minimum 2, Extra bed count 2, Number of bathrooms - 1, Bed count maximum 2
Studio, 2 Queen Beds, Non Smoking
Room Size: 542 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Non Smoking

General

Ping - 15, Square meters - 50.37, Courtyard view, Square feet - 542, Extra bed count 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Playacar Fase II hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Playacar Fase II hotel have a swimming pool?

Yes, this Playacar Fase II hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Playacar Fase II hotel?

Best-rates for the Playacar Fase II hotel starts from $81 per night with includes Parking, Accessibility, Wellness Facilities, Child Friendly, Pool, TV, Balcony/Terrace, Bedding/Linens, Restaurant, Pet Friendly, Wheelchair Accessible, Guest Services, Kitchen, Laundry, Air Conditioner, Transportation/Shuttle, Security/Safety, Business Services, Bar, Toiletries, Breakfast, Internet with all other facilities. Casai.uk matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Playacar Fase II hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Playacar Fase II hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Playacar Fase II hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Playacar Fase II hotel?

Based on the information reported by the owner or manager, the Playacar Fase II hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Playacar Fase II hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Playacar Fase II hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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